Been having handshake issues for months with our Motorola DVR and our Pioneer Elite Kuro. Gave in and swapped out HDMI cables for component cables. Thinking of turning in the DVR for a regular HD STB if that would allow us to go back to HDMI. Does anyone know if the handshake issue has been confined to the DVR boxes only? Thanks!
The HDMI handshake issue will be present with any HD box (DVR and non-DVR), regardless of service provider. Verizon has been working with Motorola and a number of major HDTV manufacturers on this issue and our engineers believe that they have finally been able to identify and address the issue at hand. I have been told that the next IMG upgrade (1.7) will address this issue and greatly, if not completely, resolve this issue.
In the meantime, we recommend utilizing the component cables so as to avoid an occassional loss in picture.
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
Any idea when this (1.7 firmware) may be released? I just spent 3K on new Samsung LED TV and Denon AVR, with thoughts of simplifying installation via HDMI. Was pretty disappointed to find out the Fios box/receiver is not communicating with AVR utilizing HDMI cables.
I will connect Fios box/receiver directly to TV using HDMI and run a second Optical cable from Fios box/receiver to AVR. Told this will solve the loss of picture for now, but would really like to reduce the number of cables being used. I also have a PS3/Blu-Ray connected to AVR using HDMI cables, that set up works great.
Come on Verizon, I left Direc-Tv after 10+ years of service, don't fail me now.