HDMI Signal Issue
Diego10901
Enthusiast - Level 3

I don't understand why these issues keep recurring?

After the the 12/1 handshake resolution i figured that the Samsung / Motorola HDMI issues were resolved but now I cannot get a signal with the HDMI connection and have to use component connection. And even with the component connection everytime I turn on the TV I have to change the video settings from 4:3 480p to 1080i each time.

Can this be an issue with the cable wire? the stb? or handshake? either way it is very frustrating.

Please help!!!!!!!. I love the service but I only switched over in October and I have been through (1) HD DVR box already and now this issue.   

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Re: HDMI Signal Issue
retiredme
Specialist - Level 1

The HDMI handshake issue has been discussed a lot in many forums. I've had the same problems with a Samsung and a Sony. The 1.7 firmware fixed my issues. Out of curiosity, how old is the Samsung and have you checked for the latest (Samsung) firmware updates for that model? There were a couple of model years around 2008 that were particularly troublesome.

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Re: HDMI Signal Issue
Diego10901
Enthusiast - Level 3

Hey Retiredme,

My Samsung is 5 years old it is the Model HLP6163W. I checked the Samsung website but at this time there are no updates.

The strange thing is that after the 12/1 firware update blew out my 1st HD DVR it was working fine with the HDMI cables with the exception that I had to reset my video settings from 720p to 1080i.

Then a little over a week ago while the TV was on the screen just went blank and I was unable to get a signal, I then replaced the HDMI cables, which worked for 5 minutes then I got no signal again. I then changed out the HDMI to the component cables. It works but now everytime I power up the TV I have to change the video settings from 480p to 1080i. And I also cannot use my surround sound due to the component cables take up the left & right audio inputs and the optical connection does not work on either the stb or the Yamaha reciever.

Oh the joy of electronics. Thanks for letting me ramble.       

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Re: HDMI Signal Issue
Fairfax
Newbie

How do you get the 1.7 upgrade?  My Motorola QIP-6416 is running v1.6.2.  We are in the metro DC (northern Virginia) area if that makes a difference.  Everything is being run through an Onkyo AV receiver with HDMI to a Samsung plasma.  When I power everything on there is a brief (20-30 second)  'No Signal' message, but I have not seen any other issues with loss of picture.  I am a bit concerned that an upgrade will degrade my service and dropping HDMI for component would be enough reason to drop FiOS.

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Re: HDMI Signal Issue
Hubrisnxs
Legend

do you have an audio receiver in the mix?  

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Re: HDMI Signal Issue
Fairfax
Newbie

@Hubrisnxs wrote:

do you have an audio receiver in the mix?  


Are you responding to my post?  If so, the answer is 'yes' - the Onkyo TX-SR606 AV receiveer is the "hub" for my home theater which includes a Samsung PN50A450 plasma, Panasonic DVD player and Nintendo Wii.
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Re: HDMI Signal Issue
Diego10901
Enthusiast - Level 3

I had an audio receiver in the mix but I had to take it out of the equation being that I had to use the audio with the component.

I also tried to install optical but that did not work.

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