HDMI stopped working - "compromised" - happened for the 2nd time
thriftyrocker
Newbie

I have a Motorola set top box Model: QIP7232-P2.  I have an older Sony HDTV (circa 2004) with only one HDMI input.  I have 3 different things that use HDMI including the cable box.  When I got the 3rd, I bought a cheap HDMI switch off ebay and hooked it up to my TV

 

Shortly after I got my HDMI switch my previous set top box stopped working (no HDMI video, but had audio via HDMI, and component video still worked) and Verizon support didn't know what to do so they sent me a new box.

 

After that I blamed the switch and decided to just swap cables by hand instead.  Today I was swapping cables in and out again and the same thing happened.  An error message came up that said the HDMI was compromised and I should just use component cables.  

 

I see this thread from 2009 which seems similar: http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/HDMI-stopped-working-on-my-HD-DVR-yet-AGAI...

 

Are people still having this problem, or is it because I have such an old TV?  Do newer TVs work better?

Rebooting and resetting the box doesn't seem to get it back into a working state.  Is there any way to get it back to a working state?  Am I stuck using component cables unless/until I replace the box, and then back in the same pit the next time a cable gets pulled out?

0 Likes
Re: HDMI stopped working - "compromised" - happened for the 2nd time
walt178
Specialist - Level 3

1.   I've used one of the HDMI switches in the past. It was highly rated on Amazon, and wasn't cheap.  It still  caused weird and unpredictable problems.  Unless you want to spend the money for a high quality switch, I would suggest not using them.  You may get lucky, but I don't trust them.

2.  Turn both the TV and the source off before you remove or insert an HDMI cable.  There are some who say that's not necessary.  I prefer to be safe.