I've had FiOS for about 4 months and the only issue I had was an intermittent loss of the picture. I would play around with the HDMI connection behind the STB and it would come back. It didn't happen often, and the picture always came back. I have the HDMI cable running from the HD DVR box through my Denon 2809, along with all my other equipment.
Last week the picture didn't come back. I figured either the cable was bad all along and finally broke, or a problem with the HDMI port on the STB. I switched cables, still no signal. I switched inputs on the receiver, no signal. I used an S-video cable to make sure the box was still working and that worked fine. All the inputs on my receiver, and all my HDMI cables work fine with my blu-ray player. Also, everything works fine when connecting directly from the STB to the TV.
Has anyone had a similar problem? Any fixes for this, or should I just not use HDMI? I don't understand how all of a sudden the STB and my receiver would stop communicating. Any info would be great.
Hi, thanks for the replies. I could not reset the STB online, it gave a message to try again later. I reset it manually and it still does not work. Do you know of any settings in the receiver that could be causing this?
I have no idea how this all of a sudden became an issue after working fine for months. I still can't figure out if its a STB issue, or a receiver issue. I guess I'll just move to component cables.
One more update. I changed the video resolution output on the STB to 480i and everything works. When I switch back to 720p or 1080i I get the same issue. Also when connecting from the STB directly to the TV now gives issues with the 720P or 1080i output, but works fine with 480i. I think this is an obvious issue with the STB, nothing at all changed with my system. I called Verizon to try to get them to come out and fix the problem but they're convinced that its a handshake issue and a new STB won't correct the problem.
I'm going to try to call again tomorrow.