Customers With Disabilities
quick menu

Help - important DVR program accidentally deleted!

Help - important DVR program accidentally deleted!

Message 1 of 2
I accidentally deleted a program that we had promised we save for someone to record to his blank DVDs(he's doing this since his family can't afford cable right now). I'd like to know how I can recover my program, because he is very upset and is threatening to stop using our DVR if we don't get it back. Please help us!
Silver Contributor IV
Message 2 of 2

Any deleted program right now is gone for good. There will soon be an upgrade to the Veriozn boxes that will alow deleted programs to be retrieved, but for now, adios!!

My Rewards+
Start earning points Enrolling in My Rewards+ is quick, free and easy

Refer A Friend
Refer friends to the Verizon Fios Family, and earn 10,000 My Rewards+ points
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps


Watch Fios