Hello all and Happy Thursday!
I was screwing around with the remote and did something I shouldn't have and now I have some window I can't close.
There is a grey colored window pegged on my screen (even after turning the TV off and on) that reads as follows:
You are about to exit this widget
Are you sure you want to exit?
Exit to Guide
I have the VZ P265 v1.1 remote. Can anyone tell me how to close this window please?
Go to Solution.
Reboot the STB or simply unplug it and plug it back in. This is a known issue that I've seen personally several times.
View solution in original post
If you choose the exit option, that box should close.
Assuming you did that, try the "Fix FiOS TV Issues" option. (Menu>>Customer Support>>Fix FiOS TV Issues)