An Accepted Solution is available for this post.
Hey Verizon, you should train your customer service. They have no idea what content you have.
Rhihan
Newbie
‎04-01-2013 09:34 PM

Here's a transcript from my recent chat when the Verizon Rep didn't even know you had 3D content.  I had looked it up and wanted help with whether there was anything else, but was told there was nothing and didn't even admit he was wrong.  Just saying, very unimpressive customer service:

Chat Subject:Upgrade Existing Services
Your Question:What 3D content is on Fios?
A Verizon Service Representative will be with you shortly. Thank you.{edited for privacy}

Your session is now closed.
Thank you, have a nice day.

0 Likes
Reply