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Holiday bonus reward

Holiday bonus reward

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Contributor bsipps
Contributor
Posts: 1
Registered: ‎01-08-2019
Message 1 of 2
(184 Views)

I received an email for a free echo dot and prime membership. The link inside the email that says "lets go" takes me to the app. Once signed in, there is no link to "redeem now" as stated in the email. I have called and chatted with Verizon several times, followed multiple troubleshooting steps, and still nothing. At this point, its about the principle of the matter. I am begining to think they made this offer just to lock me into another 2-year-agreement. 

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Moderator Moderator
Moderator
Posts: 8,420
Registered: ‎03-18-2013
Message 2 of 2
(173 Views)

Hi bsipps,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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