How do you reach a manger @ fios
caster
Newbie

for the last week Ive been trying to get a NEW box activated.  The box is getting an ip via the router and we have tried on a port that has a current box working.

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Re: How do you reach a manger @ fios
Bob_Robertson
Specialist - Level 1

call 1 888 553 1555

once you get a rep on the phone say, " I would like to speak to a supervisor."

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Re: How do you reach a manger @ fios
VZ_Frank
Contributor - Level 2

Hello caster,

If you send me a private message with the name on your account and the serial number of your stb I can activate it for you.  If your stb is a 7xxx series the sn begins with MA.  All other stb sn begin with M. Thanks

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