How to Change Fios Set Top Box name on Your Mobile Phone
JoseJose1
Newbie

I'm able to change the fios set top box name through the settings on the tv but my phone keeps showing the set top box name as the old name how can i fix this ??

Thank You in Advance

0 Likes
Re: How to Change Fios Set Top Box name on Your Mobile Phone
CUTigerDC
Newbie

I have a similar problem.  The names of most of my boxes and DVR on the phone app says Self-Insta now. Does not match the name on the box, which says master bedroom., living room, etc.  It used to match but after an update it does not match.  You cannot pick which box you want to control when they all have same name.  

0 Likes
Re: How to Change Fios Set Top Box name on Your Mobile Phone
Tommyj1
Newbie

Same issue here. But mine just shows numbers and the screen names. 

0 Likes
Re: How to Change Fios Set Top Box name on Your Mobile Phone
clem21
Community Leader
Community Leader

@Tommyj wrote:

Same issue here. But mine just shows numbers and the screen names. 


Have you tried powercycling the offending boxes? You could try changing the name again on the boxes, then connecting the tablet to the app while on the home network. Might also have to reboot the router. Also delete history and cache on the app before you reconnect.

0 Likes