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How to Change Fios Set Top Box name on Your Mobile Phone

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JoseJose
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Registered: ‎08-05-2020

How to Change Fios Set Top Box name on Your Mobile Phone

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I'm able to change the fios set top box name through the settings on the tv but my phone keeps showing the set top box name as the old name how can i fix this ??

 

Thank You in Advance

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CUTigerDC
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Registered: ‎08-12-2019

Re: How to Change Fios Set Top Box name on Your Mobile Phone

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I have a similar problem.  The names of most of my boxes and DVR on the phone app says Self-Insta now. Does not match the name on the box, which says master bedroom., living room, etc.  It used to match but after an update it does not match.  You cannot pick which box you want to control when they all have same name.  

Tommyj
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Registered: ‎08-22-2014

Re: How to Change Fios Set Top Box name on Your Mobile Phone

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Same issue here. But mine just shows numbers and the screen names. 

clem53
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Posts: 1,598
Registered: ‎12-06-2010

Re: How to Change Fios Set Top Box name on Your Mobile Phone

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@Tommyj wrote:

Same issue here. But mine just shows numbers and the screen names. 


Have you tried powercycling the offending boxes? You could try changing the name again on the boxes, then connecting the tablet to the app while on the home network. Might also have to reboot the router. Also delete history and cache on the app before you reconnect.

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