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How to change additional packages from SciFi to BBC?

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Contributor
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Posts: 3
Registered: ‎06-15-2014

How to change additional packages from SciFi to BBC?

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I renewed my 2 year contract on-line and the system asked me to pick out 2 additional packes for free. I picked them, but now I noticed that I am now gettig SciFi channel and lost my BBC channel.

I have logged into my verizo account but I cannot see these 2 additional packges for me to change.

 

Where do I click to change my aditional packages?

 

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Platinum Contributor III Platinum Contributor III
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Posts: 7,876
Registered: ‎11-04-2008

Re: How to change additional packages from SciFi to BBC?

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When you log in to your account, you should have a tab that lists your services.

I do beleive (from the last time I looked) that BBC isn't availble in any of the packages.

But you should be able to review the content of each package.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,876
Registered: ‎11-04-2008

Re: How to change additional packages from SciFi to BBC?

Message 2 of 3
(1,216 Views)

When you log in to your account, you should have a tab that lists your services.

I do beleive (from the last time I looked) that BBC isn't availble in any of the packages.

But you should be able to review the content of each package.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

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Contributor
Contributor
Posts: 3
Registered: ‎06-15-2014

Re: How to change additional packages from SciFi to BBC?

Message 3 of 3
(1,201 Views)

Yes logging shows the tabs of my services, TV, Ineternet and Voice.

 

You are correct, I meant Bravo, not BBC.

 

This time I logged in using IE and now I see a Change Channel Packs button and was able to change the packs. Before I was using Chrome and the button wasn't displayed then.

 

 

 

 

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