Simple question: I have a QIP 6416-2 DVR STB. How can I pause a program I'm watching (and recording) for an hour or more and then resume watching? When I hit Pause on the remote, it only holds for 15 - 20 minutes and then starts playing again. If I'm watching an NFL game, and the wife says dinner is ready, I want to pause/stop watching and then resume in an hour or so.
12-07-2008 05:09 AM - edited 12-07-2008 05:13 AM
Not quite. You should have up to the 1 hour buffer to FF through assuming that the beginning of the program was less than 1 hour before you pushed record. If it is more than an hour after, there is a bug in the DVR that the recording will only start at the time you press record.
If you force the tuners to be on 2 stations that are not the one of interest (select 2 other channels), and then tune the channel you want, you have effectively cleared the buffer and the recording should start at the point you now hit record.
.... Even if true, a simple resolution would be to change channels and then return to the channel of interest. Buffer at that point should be empty, right?
Since you have dual tuners in the DVR, unless you are already recording something you would have to select 2 different channels before returning to the one you want to start recording without buffer. Since both tuners are buffered just changing once and coming back doesn't clear the buffer.
12-12-2008 03:07 PM - edited 12-12-2008 03:23 PM
First of all, I must say I second the suggestion to check out the forums for answers to technical questions before calling tech support. Just ended a frustrating call with tech support regarding the HDDVR pause capabilities and the rep couldn't even tell me how long the buffer was supposed to be. Is tech support not familier with their own equipment? This was a simple question, IMO. I have used both Dish and Direct in the past and know that their DVRs are capable of at least 60 and 30 minutes respectively before resuming play. Anyway, the tech leaves me on hold and after a few minutes comes back on the line and tells me nothing is guranteed over 10 minutes. OK, fair enough. I suppose I could live with that. The real problem though, is what happens when it leaves pause mode on it's own. Instead of resuming play from the point whre it ws paused, it jumps to live television. Sure, I can rewind, but if I am watching a footbal game and there have been two touchdowns scored while the HDDVR has been paused, I'd rather not know about it. I am tired of trying to rewind while covering my eyes so as not to see the score! Is this a known issue? Logic would dictate the DVR resumes from the point of pause, wouldn't it? I mean, that's how my other devices function.
The buffers are 1 hour long however pause only holds for 10 to 15 minutes (not sure which). Yes they do jump to live when they leave pause (however the up to 1 hour buffer should still be there). That is why the best bet (IMHO) is the record with a cleared buffer so you can just jump to the DVR menu and hit play from the point you want. Also, I believe (not positive) that the pause will be broken if the program crosses the barrier to the next show according to the guide.