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How to play HBO, Showtime, Amazon Prime?
GottaRun212
Enthusiast - Level 2
‎01-30-2018 11:28 AM

We just installed FiOS. It supposedly came with free HBO & Showtime. We have a smart Samsung TV. We go to Info, where is HBO, Showtime or even Amazon Prime?

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Re: How to play HBO, Showtime, Amazon Prime?
GottaRun212
Enthusiast - Level 2
‎04-13-2018 12:58 PM

I don't understand your answer. I found Amazon Prime but I had to use my Samsung remote and to use the 'Smart Hub' button. I found Showtime/HBO thanks to a Fios rep that said to use 'On Demand'. My issues resolved.

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Re: How to play HBO, Showtime, Amazon Prime?
CRobGauth
Community Leader
Community Leader
‎01-30-2018 02:59 PM

Amazon Prime is not part of FIOS offerings.

HBO is channel 899+

Showtime is 865+

That is if you have Verizon TV service.

If looking for apps on Smart TV, you will need to install HBO and Showtime Apps.
There again, not related to FIOS.

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Re: How to play HBO, Showtime, Amazon Prime?
tns2
Community Leader
Community Leader
‎02-12-2018 03:26 PM

For the HBO go and SHowtime GO, you should be able to logon to the SMARTV app with your Verizon userid and password assuming you have HBO and Showtime as part of your FIOS service.  Amazon prime app is your amazon id and password and is not related to FIOS.  All three work pretty well.

For HBO and Showtime you would also have these channels available on your STB and have VOD support (different from GO App) available.  The Channels are usually your best choice as they don't need to use your Internet speed to deliver content.

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Re: How to play HBO, Showtime, Amazon Prime?
GottaRun212
Enthusiast - Level 2
‎04-13-2018 12:54 PM

Not helpful at all. I ran into a Fios rep in the building and the answer is to use 'Fios on Demand' option. And from there I was able to access shows like Homeland.

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Re: How to play HBO, Showtime, Amazon Prime?
GottaRun212
Enthusiast - Level 2
‎04-13-2018 12:58 PM

I don't understand your answer. I found Amazon Prime but I had to use my Samsung remote and to use the 'Smart Hub' button. I found Showtime/HBO thanks to a Fios rep that said to use 'On Demand'. My issues resolved.

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Re: How to play HBO, Showtime, Amazon Prime?
Mksween
Enthusiast - Level 1
‎11-12-2020 04:57 PM

This is a major problem. Our main tv is not a smart tv as that one died after two years. It also did not have the ability to download the Prime app. Why can't they just have a widget or channel like they do for Netflix?

Apparently, Fios reviews these posts for ways to improve service:

Hey Verizon Fios, add Prime accessibility! I am paying for a service I can't access.

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Re: How to play HBO, Showtime, Amazon Prime?
kh-gary
Moderator Emeritus
‎11-12-2020 05:09 PM

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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