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Does anyone know the process in requesting an upgrade to the new, high capacity DVRs? (QIP7232)
I can't see anything on the website for doing it.
Thanks
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Log in at that website and then click on my tv and then set top boxes, and on the right, you'll see a banner ad that says want more from your DVR or something to that affect.
fill out the info and you'll get an email with a link for the upgrade.
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I'm not seeing the banner ad after going through these steps. Please advise. Thank you.
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@hobbes79 wrote:I'm not seeing the banner ad after going through these steps. Please advise. Thank you.
You don't see this when you follow the steps Hubrisnxs gave?
Huh! I do, and I know plenty of others have as many have been able to sign up to get a 7232 (of course I have already gotten my 7232 using this process, so it shows up in my list, but the link was present before I did that).
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248
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I follow the link provided and click on My TV like so:
http://i56.tinypic.com/28mi5mq.jpg
When I do so, it puts me back where I started and I end up with this URL over and over again:
https://www36.verizon.com/fiostv/web/members/OnDemandHome.aspx
Through other means I am eventually able to get to My STB. No link...
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@TimBaker wrote:Does anyone know the process in requesting an upgrade to the new, high capacity DVRs? (QIP7232)
I can't see anything on the website for doing it.
Thanks
Call a Verizon store and ask if you can do an exchange. I exchanged 2 6416's for 2 new 7232's. I was not charged the $39.99 upgrade fee for any of the boxes. If you do it through the link on the website they will charge you the $39.99 upgrade fee per box. Good Luck.
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@hobbes79 wrote:I follow the link provided and click on My TV like so:
http://i56.tinypic.com/28mi5mq.jpg
When I do so, it puts me back where I started and I end up with this URL over and over again:
https://www36.verizon.com/fiostv/web/members/OnDemandHome.aspx
Through other means I am eventually able to get to My STB. No link...
http://i55.tinypic.com/atu9ef.jpg
When you are viewing that last page that you provided the image for, see the little line at the bottom of your STB list that says "See full list"? If you click on that link I think the ad will show up, allowing you to put in your request. Can't hurt to try it and see (when I first wanted to get on the list, that is what I had to do, now that I have a 7232 I don't have to click on that to see the ad - now somebody explain that!)
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248
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Went to the store. Walked in with a dusty DVR and walked out with a shiny new 7232 5-mins later.
Didn't cost a dime.
Happy customer!
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@hobbes79 wrote:Went to the store. Walked in with a dusty DVR and walked out with a shiny new 7232 5-mins later.
Didn't cost a dime.
Happy customer!
NICE! I don't know why people don't try the stores first. All the posts on this forum keep directing people to the link on the website for the waiting list. The problem with that is that when you get the email from Verizon that you are eligible to upgrade, they want to charge a $39.99 per box fee for the upgrade/exchange. I did as you did. Went to the store with TWO 6416's and walked out with TWO 7232's. NO UPGRADE FEES CHARGED! Glad it worked out for you.