Trying to get an HBO promotion that Verizon called me to accept, then spent over 2 hours on phone calls, spoke with 4 reps, escalated 2 times, got disconnected 2x, and most recently the Verizon rep HUNG UP on me, and it STILL does not work.
Does anyone at Verizon care at all?
I'm not replying to your question but rather asking another one for which I would like to file a formal complaint..
Why is it that I get penalized if I try to break the 24 month contract I signed and Verizon seems to have unlimted power to remove TV channels from my package. They just simply sent me an e-mail saying they are removing 2 ESPN channels from the ExtremeHD package which I consider a breach of contract.
Steve
mcicciari,
Since we haven't heard back from you as requested in your private support case, it appears assistance is no longer required. Please make a new post anytime you need assistance.
- Joseph_VZ
Start a new topic or ask questions in the open forum.
