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Huge Audio Glitch in TF3

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Contributor
Contributor
Posts: 1
Registered: ‎09-30-2011

Huge Audio Glitch in TF3

Message 1 of 2
(392 Views)

So I just rented Transformers Dark of the Moon On Demand tonight and the first 2 hours of the movie worked great.

 

In the last 20 minutes, the audio started skipping very badly then completely died. I rebooted the set-top box, reset the router and restarted the movie (also it sucked that there were no chapters and I could only fast forward at 2X). This is a totally unacceptable user experience. I want my $4.99 back. 

 

And, no, it was not my TV.  As soon as I exited out of the movie, the audio worked fine. If I went back to the beginning of the movie, the audio worked fine.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 158
Registered: ‎01-04-2011

Re: Huge Audio Glitch in TF3

Message 2 of 2
(370 Views)

I am sorry you had difficulty with the Transformer 3 VOD.  I am sending you a private message to assist further.

 

Thank you

Mike_VZ
Verizon Support


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