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I haven't received the 1.9 update yet on my boxes

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nycplayboy78
Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎06-29-2009

Re: I haven't received the 1.9 update yet on my boxes

Message 11 of 13
(559 Views)

I am in the Washington, DC Metropolitan area (DC, MD, VA) when will I have my 1.9 update. I live in Fairfax County, VA (Northern VA/DC)

 

Thanks....

ucamuk
Nickel Contributor
Nickel Contributor
Posts: 40
Registered: ‎08-01-2008

Re: I haven't received the 1.9 update yet on my boxes

Message 12 of 13
(555 Views)
This has happenned to me a few times. Try re-booting the converter by un-plugging the power cord from the box (or the wall), leave unplugged for about 30 seconds and then plug back in. The power light on the box should come on. Turn the box off via remote, and then turn it back on. Hopefully, your channel info will now be in the lower left of the screen.
yenracd
Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎09-06-2008

Re: I haven't received the 1.9 update yet on my boxes

Message 13 of 13
(549 Views)

@ucamuk wrote:
This has happenned to me a few times. Try re-booting the converter by un-plugging the power cord from the box (or the wall), leave unplugged for about 30 seconds and then plug back in. The power light on the box should come on. Turn the box off via remote, and then turn it back on. Hopefully, your channel info will now be in the lower left of the screen.

THANK YOU!!!!  🙂  This worked perfectly!  Channel info is back!

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