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So I have a home theater setup, Onkyo receiver 7.2 channels; a brand new Samsung 46" LCD, a Blue Ray player (PS3, actually) etc. etc....
Twice I have ordered HD channels from Verizon and still I have only the regular channels. Actually, I have the movie channels in HD now (and they look GREAT!!!) but I don't get FOX, Discovery, History, Animal, CNN, Etc in HD. (any of the channels 500 -700 here in MA). I'll pay the extra $10 for the extreme package. I order it and they don't turn it on! Two weeks I've waited. I am very frustrated. I pay Verizon $200 a month for my cell phone and $225 a month for Fior Triple Play. I am begging them to take my extra $10 to make me HD happy but they seem to thik I pay them enough already.
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Hi there. I'm sorry about the trouble you are having. It's possible that your account wasn't created properly. Can you send me a private message with your account info (either home tel # or name on account) and I will have a look at this for you? To send me a message, click on my Name and you will see a link on the right hand side of page to send me a message. Thanks!