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IMG 1.9 release notes and discussion thread

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Gold Contributor VII
Gold Contributor VII
Posts: 2,323
Registered: ‎08-05-2008

Re: IMG 1.9 release notes and discussion thread

Message 41 of 219
(3,722 Views)

 


@TempestBlayze wrote:

Are we going to be able to tell what shows we have already viewed on the DVR? I sometimes come back a week later and can't figure out what the last episode I saw was.


Viewed recordings are a different color from those that have not been viewed - if that is what you are asking.  So in that case you will be able to tell what has been watched or not.

 

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
alden
Bronze Contributor II
Bronze Contributor II
Posts: 108
Registered: ‎04-06-2010

Re: IMG 1.9 release notes and discussion thread

Message 42 of 219
(3,630 Views)

I have the same question. I am on VHO 06, Massachusetts, and so far no upgrade. How long is gonna take for Verizon to rollout 1.9 to all customers? A week, a month, 3 months? As far as I know nobody has a clue. By the way, I am former DirectTV customer and DirectTV upgraded software, I believe, at once for all customers . Verizon is very slow on any upgrade and this is no exception

ekem015
Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009

Re: IMG 1.9 release notes and discussion thread

Message 43 of 219
(3,623 Views)

Alden - @FiOSTV on Twitter ("Twitter Joe") said that MA/VHO06 (me included) will be in the "middle of the pack" for the upgrade. My guess is that it's probably 2-4 weeks away. The reason why Verizon staggers the upgrades is so that if something goes wrong or there is a major bug, it won't affect all of their customers at once. It's good business practice, even if it makes us impatient.

alden
Bronze Contributor II
Bronze Contributor II
Posts: 108
Registered: ‎04-06-2010

Re: IMG 1.9 release notes and discussion thread

Message 44 of 219
(3,557 Views)

[Alden - @FiOSTV on Twitter ("Twitter Joe") said that MA/VHO06 (me included) will be in the "middle of the pack" for the upgrade. My guess is that it's probably 2-4 weeks away. The reason why Verizon staggers the upgrades is so that if something goes wrong or there is a major bug, it won't affect all of their customers at once. It's good business practice, even if it makes us impatient]

 

-------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Major bug? Are you kidding me? As far as I know Verizon worked on 1.9 for almost 3 years, then it went through intensive Beta testing. If after all this  there can be MAJOR BUG, then it"s unimaginable... I understand Verizon concerns, but still Verizon has to dramatically improve their customer service. So many people complain ( me included) how difficult is to get to Verizon representative and how to fix something. From my experience DirectTV was better with customers...

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: IMG 1.9 release notes and discussion thread

Message 45 of 219
(3,541 Views)

@elizar wrote:

Is there some way i can remove my 2nd DVR from being able to share?  I'm fine with the one I paid to have MRDVR capability shared through the house, but would rather keep the other one from the kids. Currently (I have IMG 1.9) both are available on all set top boxes/dvr's.

 

 


Try experimenting with parental controls to limit access on the kids' box.  You might be able to limit access that way.

Sachmo
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎12-31-2008

Re: IMG 1.9 release notes and discussion thread

Message 46 of 219
(3,535 Views)

Is there a way to enlarge the text for the channel in the new guide?

mphare
Bronze Contributor II
Bronze Contributor II
Posts: 121
Registered: ‎03-03-2011

Re: IMG 1.9 release notes and discussion thread

Message 47 of 219
(3,422 Views)

Nobody will test your software like an end user. No amount of system test, validation test, unit test, integration test, or even beta testing will rat out problems like going live in the field with thousands and thousands of users in the general population. I also came from DirecTV and, if I remember correctly, they rolled out 6.1 to a limited population, then when they didn't see a spike in support calls, or they were able to profile the calls they were getting and provide solutions for their CSRs, they rolled it out at a higher rate to the rest of us. I suspect Verizon will do the same thing.

rottenkid
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎03-26-2011

Re: IMG 1.9 release notes and discussion thread

Message 48 of 219
(3,318 Views)

I am in VHO15 (Buffalo) and i didn't get the upgrade. I hav the new Cisco boxes. The tech I talked to, had no idea when it will be sent out to me.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: IMG 1.9 release notes and discussion thread

Message 49 of 219
(3,301 Views)

try a reset of the stb Buffalo was one of the first places to get it.   Maybe it just needs a reboot to initiate the upgrade. 

 

go to www.verizon.com/repair and do the quick fix for set top box and see if you can refresh and reboot the box. 

barbshop
Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎05-21-2009

Re: IMG 1.9 release notes and discussion thread

Message 50 of 219
(3,270 Views)

OK, dumb question?  How do I know what VHO I'm in?

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