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IMG 1.9 release notes and discussion thread

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PeteKottmann
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎04-30-2011

iPad app was updated for 1.9 UI. When will rollout resume to STB!

Message 191 of 219
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I just received an updated to the FIOS iPad app indicating it was changed for the 1.9 UI. When will we be getting 1.9 on the STB?

 

 

Pete

 

Lakeland, FL

mphare
Bronze Contributor II
Bronze Contributor II
Posts: 121
Registered: ‎03-03-2011

Re: iPad app was updated for 1.9 UI. When will rollout resume to STB!

Message 192 of 219
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No one knows.. well, some people know, but they are not telling us. The scuttle is it starts back up by July 1. I *really* wish Vz would consider starting with the next VHO and leave 14,15, and 15a with what they have until the rest of us have had a shot at it.

If they just keep re-spinning 14, 15 and 15a then it could be a long, dry Summer.

zich6
Bronze Contributor I
Bronze Contributor I
Posts: 59
Registered: ‎06-23-2009

Roll-Out Update

Message 193 of 219
(3,130 Views)

Yesterday I asked Joe if 1.9 was still paused. This was his Twitter response: "yes - we are in test for the new kit - hence forth known as 1.9a."

alden
Bronze Contributor II
Bronze Contributor II
Posts: 108
Registered: ‎04-06-2010

Re: Roll-Out Update

Message 194 of 219
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Vow, IMG development is a real disaster for Verizon. They did not yet fully implement IMG 1.9, then stopped rollout and now  1.9a is coming?!  Unbelivable!!!  Verizon tested beta version 1.9 for three+ months and now they realized that 1.0 is a piece of junk that had to be redone?

 Shame to you, 1.9 development team! You all should be fired!

jumpin68ny
Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: Roll-Out Update

Message 195 of 219
(2,458 Views)

Alden, I think you are way off base with your comments.  The new release of code 1.9 certainly was beta tested with a select group of folks that loved the experience and would do it all over again.  As with any new software there may be some unknowns that do come up, testing is never 100%.  In a Professional Manner, Verizon has decided to stop updating the rest of the user population with 1.9 so we all don't suffer problems and we can continue to watch TV without issue.

 

I for one am very proud of the development team. They are coming up with a new img for the STB that will provide a lot of feature/functionailty.  We all want to experience what 1.9a has to offer but I for one (and I know most people will agree) that we want an IMG that is working without issue.  I would rather they delay this to get the img 100% operational.

 

Kudos to Verizon!!!

 

Jim

 

 

 

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Roll-Out Update

Message 196 of 219
(2,455 Views)

Excellent post jumpin68ny. I agree 100%.

 

__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

GaryDoug
Silver Contributor III
Silver Contributor III
Posts: 402
Registered: ‎07-07-2010

Re: Roll-Out Update

Message 197 of 219
(2,433 Views)

@Justin wrote:

Excellent post jumpin68ny. I agree 100%.

 

__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248


I agree 90%. There's always the 10% of me that likes to complain 😉

And remember, this is actually the pilot run, the third stage of development. And we wouldn't do a pilot run if we never expected problems.

alden
Bronze Contributor II
Bronze Contributor II
Posts: 108
Registered: ‎04-06-2010

Re: Roll-Out Update

Message 198 of 219
(2,246 Views)
 
Re: Roll-Out Update
 

Alden, I think you are way off base with your comments.  The new release of code 1.9 certainly was beta tested with a select group of folks that loved the experience and would do it all over again.  As with any new software there may be some unknowns that do come up, testing is never 100%.  In a Professional Manner, Verizon has decided to stop updating the rest of the user population with 1.9 so we all don't suffer problems and we can continue to watch TV without issue.

 

I for one am very proud of the development team. They are coming up with a new img for the STB that will provide a lot of feature/functionailty.  We all want to experience what 1.9a has to offer but I for one (and I know most people will agree) that we want an IMG that is working without issue.  I would rather they delay this to get the img 100% operational.

 

Kudos to Verizon!!!

 

Jim

------------------------------------------------------------------------------------------------------------------------------

 
One simple question - why Verizon decided to to roll-out software if it was not fully baked? If beta tests showed some problems and unknows - why not to fix tehm BEFORE roll-out, not after some VHS got it. This is the way Verizon operates and I know this first hand. Just yesterday I spent hour and 15 min online chatting with reps - in fact 6 of them. They relayed me one to another and finally I gave up without solving my problem, in fact ,with phone line. I dealt with Verizon before when I had DSL Internet and to deal with Verizon customer service is real pain in the a... The way Verizon decided to develop software just one more example how messy this company is.
 
P.S. I still love the quality, realibility and speed of FIOS Internet, although I had once short outage, and also TV picture is very good too. Still what is good is good and what is not so good - well, you know the answer.
Apoc
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎05-19-2011

Re: IMG 1.9 release notes and discussion thread

Message 199 of 219
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Alot of pages to go through, dont know if this has been asked: When is it coming to my area North New Jersey?

mattheww
Silver Contributor V
Silver Contributor V
Posts: 668
Registered: ‎10-26-2008

Re: Roll-Out Update

Message 200 of 219
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The unpleaseant reality is that software represents a 'state engine' with a truly enormous number of states (for all practical purposes, a number large enough that even in the entire product life it is unlikely that all of them will ever be entered). Your beta testing may provide tens of years of product experience. The problem is that when you put it out to tens of thousands of customers, you run up thousands of years of product experience in a hurry, and there is a very high probability that there will be some unpleasant surprises. My advice is always expect the customer to do the unexpected and use features in ways the developers and product markeing people never imagined!

 

I used to build computer hardware. At one point we built some of the fastest HDD controllers in the world.  I remember one particular problem that surfaced after we had been shipping for about 3 years, and we had literally hundreds of these things in the field. The reality is the problem had been there since day zero, and to this day I still don't understand why it took nearly 3 years to be noticed, because it was something pretty basic.....

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