Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

IMG Glitch: History Fades to Black

Reply
Highlighted
Silver Contributor II
Silver Contributor II
Posts: 372
Registered: ‎10-23-2008

IMG Glitch: History Fades to Black

Message 1 of 2
(591 Views)

Scenario: After deleting a recording on the DVR, I drop down to the History list and press the right arrow to enter. Then the menu portion of the screen goes black, leaving only the small LiveTV screen visible. Left arrow does not back out. Pressing 'Exit' button brings LiveTV back to full screen.

 

Frequency: Infrequent. From several times a day to once in several days.

 

Not a huge deal, but it is annoying.


Find this post helpful, informative or just something you agree with? Click the red ‘thumbs-up’ button.
Did this post solve your problem? Click the green ‘Accept as Solution’ button.

1 REPLY 1
Highlighted
Silver Contributor II
Silver Contributor II
Posts: 372
Registered: ‎10-23-2008

Re: IMG Glitch: History Fades to Black

Message 2 of 2
(433 Views)

Okay, since no one has responded to this post I'll add a little more info just in case anyone else runs into this issue. It appears to happen only if you attempt to enter either the History/All Activity folder or the Recent Deletes folder immediately after deleting a recording. My guess is that during the couple of seconds that it takes to update these folders to list the deleted recording, they are vulnerable to this glitch. None of the arrow buttons function while viewing the black screen, but as mentioned above pressing Exit does get you out of it.


Find this post helpful, informative or just something you agree with? Click the red ‘thumbs-up’ button.
Did this post solve your problem? Click the green ‘Accept as Solution’ button.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.