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Contributor pahamike
Posts: 2
Registered: ‎07-07-2014
Message 1 of 4

Just received the new IPC1100 STB and am having trouble connecting a Vizio soundbar to it. With the old QIP STB I had to go into the white screen and change the output to L-PCM and the soundbar worked. I'm not sure how to get to the white screen with the new STB. Any ideas?

Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013
Message 2 of 4

with the box on press stb power>ok>menu

Contributor pahamike
Posts: 2
Registered: ‎07-07-2014
Message 3 of 4

Thanks for your help. It worked on the main VMS1100, but I couldn't get the combination of buttons to work on the smaller IPC1100 box. Anything else?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 4 of 4

Try this from the manual


Using the Diagnostics

To use the diagnostics:

1. Ensure that the IPC1100 is installed with the current version of software and that it is connected to an AC outlet.

There are two methods to Access User Setting to optimize the output settings:

a. See BUI Access section (Press and Hold ‘D’ Key on IR Remote for 10 seconds, then Release Key) and select User Setting from BUI Main Menu

b. The traditional method of configuring User Settings is also supported.

Press power and immediately press select on the remote control twice to enable diagnostic mode. This traditional Method will Power Off the application and is not recommended if diagnostic information is needed for video or session status

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