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IPad as a remote issue

IPad as a remote issue

Contributor Jakek1
Posts: 3
Registered: ‎02-20-2015
Message 1 of 3
I'm brand new to Fios and am confused about using my iPad to change channels with the Fios Mobile app. When I scroll through the show and select one, I click the "Watch on TV" button, but the wrong channel comes up on my TV. Would anyone know what I may be doing wrong here?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,649
Registered: ‎11-04-2008
Message 2 of 3

Can't say for sure on the iPad,, but on my Android phone, there is a Remote Icon in the upper right corner.

Hit that and you should get an option to pic which STB you want to control.

Will probably have to use the regular remote to accept connection the first time.

Note: You can only do this while at home while you are connected to the same network as your STBs.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,359
Registered: ‎05-16-2009
Message 3 of 3

Just used the remote on the FiOS Mobile app to control my TV.

I'm running FiOS Mobile Version 3.5

Ipad 2 with iOS 8.1.3


If you have above 2 installed suggest you turn off the iPad completely and then turn it back on.

That worked for me.

Please post your results.


QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
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