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IPad as a remote issue
Jakek11
Newbie
‎02-20-2015 04:59 PM
Hello,
I'm brand new to Fios and am confused about using my iPad to change channels with the Fios Mobile app. When I scroll through the show and select one, I click the "Watch on TV" button, but the wrong channel comes up on my TV. Would anyone know what I may be doing wrong here?

Thanks!
Jake
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Re: IPad as a remote issue
CRobGauth
Community Leader
Community Leader
‎02-22-2015 05:05 AM

Can't say for sure on the iPad,, but on my Android phone, there is a Remote Icon in the upper right corner.

Hit that and you should get an option to pic which STB you want to control.

Will probably have to use the regular remote to accept connection the first time.

Note: You can only do this while at home while you are connected to the same network as your STBs.

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Re: IPad as a remote issue
TomH121
Community Leader
Community Leader
‎02-23-2015 10:55 AM

Just used the remote on the FiOS Mobile app to control my TV.

I'm running FiOS Mobile Version 3.5

Ipad 2 with iOS 8.1.3

If you have above 2 installed suggest you turn off the iPad completely and then turn it back on.

That worked for me.

Please post your results.

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