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IR remote for 6416 STB
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Is the IR remote port enabled on the QIP 6416-2 STB ? If not will verizon swap out the box for one that has an IR out that works?
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Re: IR remote for 6416 STB
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Dear andkal,
The IR port is enabled on the 6416 DVR. If for any reason we troubleshoot and it is determined that we need to replace the stb, then we will replace it. Please reply back if you need assistance.
Thanks
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Re: IR remote for 6416 STB
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That is incorrect!
The IR port on the 6416 is for OUTPUT only not input.
See page 6: http://onlinehelp.verizon.net/consumer/bin/pdf/fios/qip6xxxuserguide.pdf
"IR – Enables QIP6xxx to control a VCR while recording a selected program (not supported by all program guides)"
Will Verizon upgrade the STB now?