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Importing series from cloud

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CWorth
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Registered: ‎06-29-2013

Importing series from cloud

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JUst got my replacement box in the mail for the upgrade.  I have already exported series to cloud.  No option to import series.  Also I have tried to create a recording as said in previous post solutions and no pop up comes to import old series.  It simply creates a new series.

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armond_in_nj
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Posts: 1,416
Registered: ‎04-10-2012

Re: Importing series from cloud

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@CWorth wrote:

...  have already exported series to cloud.  No option to import series.  Also I have tried to create a recording as said in previous post solutions and no pop up comes to import old series.  It simply creates a new series.


I haven't used the "Import" function myself, but here's a thread that seems to address your specific issue.  Note that the suggestion is to try setting up the exact series previously exported.  Also check to see if you are yet on IMG 1.9.4.  Good luck.


http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Transfer-DVR-Schedule-from-cloud-to-new-DV...

 

 

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Importing series from cloud

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@CWorth wrote:

JUst got my replacement box in the mail for the upgrade.  I have already exported series to cloud.  No option to import series.  Also I have tried to create a recording as said in previous post solutions and no pop up comes to import old series.  It simply creates a new series.


If you have 1.9.4 there should be an option to import in the customer support area.  If you are still on 1.9.1 try to great a new series and you should then get prompted to import your old series.

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