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Replying to dvrbeta.
Thank you so much for the "cold init" info. that saved me months of reviewing the Guide to find series i would have lost.
Ask for the "cold init" folks. The phone techs may not know about it or offer it but it works!
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Just installed and activated our new Quantum TV boxes. I too missed the fact that there is no Import From Cloud menu choice. Before I resigned myself to being doomed to re-creating our favorites list, etc, I searched and found this thread.
So I called Verizon tech support and without much delay I got through to a tech. I described my problem and asked him to do a cold init. He said he could do that, but it isn't necessary.
Instead of the cold init he had me go to the Menu and select Settings > System Information. Once there I he had me key in 2618 and presto....a menu came up asking me if I wanted to import settings from another box.
I chose the name of my previous DVR STP and in about 15 seconds, the import was complete. And it works!
I'm a happy camper and figured I'd add to this thread in the hope it may save someone else some grief in the future.
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Appreciate that. That worked perfectly. I knew there was a Code but I lost it over the Years.
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