Switch Account

Importing series from the cloud to a Media Server - VMS1100

Importing series from the cloud to a Media Server - VMS1100

Contributor lmaried62
Posts: 1
Registered: ‎06-21-2014
Message 11 of 14

Replying to dvrbeta.

Thank you so much for the "cold init" info.  that saved me months of reviewing the Guide to find series i would have lost. 


Ask for the "cold init" folks. The phone techs may not know about it or offer it but it works!

Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009
Message 12 of 14

Just installed and activated our new Quantum TV boxes.  I too missed the fact that there is no Import From Cloud menu choice.  Before I resigned myself to being doomed to re-creating our favorites list, etc, I searched and found this thread.


So I called Verizon tech support and without much delay I got through to a tech.  I described my problem and asked him to do a cold init.  He said he could do that, but it isn't necessary.


Instead of the cold init he had me go to the Menu and select Settings > System Information.  Once there I he had me key in 2618 and presto....a menu came up asking me if I wanted to import settings from another box.


I chose the name of my previous DVR STP and in about 15 seconds, the import was complete.  And it works!


I'm a happy camper and figured I'd add to this thread in the hope it may save someone else some grief in the future.

Contributor Akuma1093
Posts: 1
Registered: ‎06-19-2019
Message 13 of 14

Appreciate that. That worked perfectly.  I knew there was a Code but I lost it over the Years.

Moderator Moderator
Posts: 9,391
Registered: ‎03-18-2013
Message 14 of 14

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.