I have an HD set top box but no DVR. Recently got a notice that the "guide" was going to be upgraded to offer better services etc and that some STBs would not be upgraded. I looked to see if my STB had the number on it that would not be upgraded and my STB has no numbers at the lower left hand or anywhere that I can see on the front of the box. At this juncture my Interactive media guide remains un- upgraded. Any ideas? Thanks. This asterisk was at the bottom of the email: *New features are not available on Motorola QIP 2500 P1 and QIP 2500 P2 set-top box models. You can find your model number on the front of your set-top box in the lower left corner
Our 2500 boxes are the standard def boxes. You have an HD box. so you will be updated. You likely have a 7100 p2 since you say there is no writing on the front of it.
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10-26-2011 03:20 PM - edited 10-26-2011 03:22 PM
I just recieved my update this morning and I have to agree its bad, I had one of my boxes lock up twice because I pushed the button too many times to get it to change i guess. I also noticed that the remote commands are alot slower then before. Be careful dont hit the buttons on the remote too many times as your box will lock up because it lags so bad.
Come on verizon why did you roll out this junk, I dont know who designed this but they should be fired and then go back to the old guide.