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Is it possible to get a VOD history?

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Contributor
Contributor
Posts: 2
Registered: ‎05-23-2010

Is it possible to get a VOD history?

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We just recently switched to Ultimate HD and with it were able to watch movies on Starz.  Now, suddently a week later we can no longer get Starz and when I've asked about it I've been told we've never been subscribed to it.  I'd like to get a history of our VOD movies that we've watched in the past week so I can prove that we did, in fact, have Starz.  Does anyone know how to do this?

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Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009

Re: Is it possible to get a VOD history?

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Starz was on a free preview last week (through 5/15 or 5/16). That's probably why you were able to watch it...

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Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009

Re: Is it possible to get a VOD history?

Message 2 of 3
(2,726 Views)

Starz was on a free preview last week (through 5/15 or 5/16). That's probably why you were able to watch it...

View solution in original post

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Contributor
Contributor
Posts: 2
Registered: ‎05-23-2010

Re: Is it possible to get a VOD history?

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Thank you!  That would explain it.  The free preview & our upgrade happened at the same time.  Funny that the customer service rep didn't tell me about the free preview, it would have answered my question.

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