Is it possible to get a VOD history?
MommaJ
Newbie

We just recently switched to Ultimate HD and with it were able to watch movies on Starz.  Now, suddently a week later we can no longer get Starz and when I've asked about it I've been told we've never been subscribed to it.  I'd like to get a history of our VOD movies that we've watched in the past week so I can prove that we did, in fact, have Starz.  Does anyone know how to do this?

0 Likes
1 Solution

Correct answers
Re: Is it possible to get a VOD history?
ekem015
Specialist - Level 1

Starz was on a free preview last week (through 5/15 or 5/16). That's probably why you were able to watch it...

View solution in original post

0 Likes
Re: Is it possible to get a VOD history?
ekem015
Specialist - Level 1

Starz was on a free preview last week (through 5/15 or 5/16). That's probably why you were able to watch it...

0 Likes
Re: Is it possible to get a VOD history?
MommaJ
Newbie

Thank you!  That would explain it.  The free preview & our upgrade happened at the same time.  Funny that the customer service rep didn't tell me about the free preview, it would have answered my question.

0 Likes