×

Switch Account

Is there a Fios TV signal booster available?

Reply
Contributor
Contributor
Posts: 1
Registered: ‎01-03-2018

Is there a Fios TV signal booster available?

Message 1 of 3
(2,946 Views)

I have 3 STB running Fios, since the fios guy came to update my central FIOS box outside, I have been having one tv intermittently go blank (Video only / Audio still works) between 5-20 seconds. At the same time the component input heading appears on my Samsung TV. 
I thought initially it was a TV issue, then a STB issue, then a cable issue. I checked all and all werent the issue. I noticed that when I click to the FIOS guide the image stays stable. I researched and found that several FIOS customers a few years back had similar issues which they pinpointed to a degradation of the signal either.


It was suggested that I find a signal booster which is MOCA compatible. Does anyone know if such exists and if so, where I install it in the line?

 

Alternatively, is there a setting in the main fios box itself that may boost the signal? saving me the issue of buying and installing the hardware booster?

2 REPLIES 2
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Is there a Fios TV signal booster available?

Message 2 of 3
(2,935 Views)

There are some that work (not available from Verizon), but they really are very, very, very unlikely to be needed.  The signal from the ONT is quite strong.

Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,872
Registered: ‎11-04-2008

Re: Is there a Fios TV signal booster available?

Message 3 of 3
(2,897 Views)

They can be more trouble than their worth.

You would be much better off if you worked to upgrade coax and splitters.

With just 3 STBs and a router, you should not have a signal issue unless you have poor or bad coax, or a bad splitter.

What model STBs do you have?

They have diagnostics to tell you what the signal levels are.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.