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Issue with FIOS app DVR playback when connected to Google WiFi

Issue with FIOS app DVR playback when connected to Google WiFi

Contributor SteveMarkham
Posts: 8
Registered: ‎10-15-2018
Message 11 of 13

So I performed the steps in this link:




And it actually worked at first.  The Google wifi puck got a public IP from Verizon and devices connected to it could access the Internet.  But after about 10 minutes or so, devices could no longer reach the Internet and the Google puck started glowing orange.  Any idea why that might be?

Contributor Bheller
Posts: 1
Registered: ‎01-27-2019
Message 12 of 13

This is an incredibly frustrating issue, thank you for starting this thread. I don’t want to compromise the WiFi through the (amazing) google routers. Is there any way to get Verizon to fix this?

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,581
Registered: ‎11-04-2008
Message 13 of 13

It has to do with networking. App can I only find devices that are in the same subnet if it doesn't know the exact IP of the device it is looking for. So not a very easy fix.

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