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Just a note here about resetting the boxes

Just a note here about resetting the boxes

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Bronze Contributor II
Bronze Contributor II
Posts: 241
Registered: ‎09-26-2011
Message 1 of 3
(2,144 Views)

When they tell you that the reset wont change any of your settings, etc.  it is not entirely true. It wipes out your favorites and you have to rename the boxes.  Minor nuisance, but still , it should be communicated to customers.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 3
(2,045 Views)

Also resets your Parental password and probably other parental settings (I have none using parental password only to control against accidental purchases).

 

You do keep your recordings and scheduled series settings.

 

Some of the support people know and will tell you that settings are lost and other don't.

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Bronze Contributor II
Bronze Contributor II
Posts: 85
Registered: ‎10-26-2011
Message 3 of 3
(1,990 Views)

Thats why I always save my settings to cloud, once they do a hard reset you can go back and download all your settings and favorites back to your box again.

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