12-14-2008 09:20 AM
I feel your pain. This problem is not affecting my internet (thankfully), but it's unacceptable when my HD channels go blank several times per day.
I will be calling VZ first thing monday to demand a credit until this is resolved. Sometimes my box even crashes and restarts itself when the problem occurs.
If customer service is unable to help me, I will switch to Dish. Don't like paying big $ for crappy service.
01-20-2009 10:23 AM
03-21-2009 10:39 AM