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Keep getting reminders on my STB but none show in list

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Bronze Contributor I
Bronze Contributor I
Posts: 51
Registered: ‎06-22-2009

Keep getting reminders on my STB but none show in list

Message 1 of 6
(1,160 Views)

At some point I set up a reminder for MLB Baseball programs. For a while, a reminder would pop up whenever one started on ESPN, even though I could not find it. Then it went away but now that baseball is back, the reminders are as well. I've gone to Guide -> Reminders -> Reminder List and it tells me "No Reminders Set". Yet i keep getting them. How do I find where this recurring reminder is set and get rid of them?

 

Amusingly, today's alert included two different channels, and one of them was in Spanish and was titled Beisbol MLB (although it was the Mets game). Amusingly, if you search for "beisbol" in the program guide on FiOS, it brings up English programs with baseball in the title.

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MVP MVP
MVP
Posts: 1,278
Registered: ‎12-06-2010

Re: Keep getting reminders on my STB but none show in list

Message 2 of 6
(1,138 Views)

@misterbill99 wrote:

At some point I set up a reminder for MLB Baseball programs. For a while, a reminder would pop up whenever one started on ESPN, even though I could not find it. Then it went away but now that baseball is back, the reminders are as well. I've gone to Guide -> Reminders -> Reminder List and it tells me "No Reminders Set". Yet i keep getting them. How do I find where this recurring reminder is set and get rid of them?

 

Amusingly, today's alert included two different channels, and one of them was in Spanish and was titled Beisbol MLB (although it was the Mets game). Amusingly, if you search for "beisbol" in the program guide on FiOS, it brings up English programs with baseball in the title.


Did you try: settings>notifications>pop up alerts and disable it, or recommendations and disabling that?

Bronze Contributor I
Bronze Contributor I
Posts: 51
Registered: ‎06-22-2009

Re: Keep getting reminders on my STB but none show in list

Message 3 of 6
(1,066 Views)

Yes, and all of my alerts and notifications are turned off.

 

I'm wondering if it's somehow related to a preference I may have set somewhere for sports team? i noticed when  I go to the Sports Guide it shows me Mets games at the top in My Schedule, and those are the games I am being reminded of. However, I cannot tell where I might have set that, nor can  I figure out how to disable it.

 

Update -- i figured out how to remove the Mets from my followed teams in the Sports Guide and I suspect that will fix the problem. 

 

The alerts are marginally useful and if it weren't for the fact that it automatically changes the channel if you don't dismiss the alert, it wouldn't be that bad.

Contributor
Contributor
Posts: 2
Registered: ‎09-01-2020

Re: Keep getting reminders on my STB but none show in list

Message 4 of 6
(832 Views)

What Sports guide??

MVP MVP
MVP
Posts: 1,278
Registered: ‎12-06-2010

Re: Keep getting reminders on my STB but none show in list

Message 5 of 6
(806 Views)

@REK427 wrote:

What Sports guide??


Menu>guide>genres and filters>sports.

Contributor
Contributor
Posts: 1
Registered: ‎09-05-2020

Re: Keep getting reminders on my STB but none show in list

Message 6 of 6
(747 Views)

I did this but have not yet reached the time slot for ESPN games to really see if it worked or not. But it may discontinue my CALLEDID notification alerts as well. 

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