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Last Button function not working

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Contributor
Contributor
Posts: 1
Registered: ‎10-18-2019

Last Button function not working

Message 1 of 6
(7,862 Views)

The "last" button on my Fios one voice remote was showing me a list previously viewed channels to choose. Now, when I hit it nothing happens, and it seems to lock up my STB except for being able to hit the guide button only. Is there an issue with this or a setting I need to reactivate?

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Contributor
Contributor
Posts: 1
Registered: ‎11-29-2020

Re: Last Button function not working

Message 5 of 6
(2,638 Views)

Worked with Verizon Tech Support - Here is a fix for LAST CHANNEL not working:

 

For an STB or DVR - On the remote - Select MENU then SETTINGS then SYSTEM then TELEVISION then LAST WATCHED RAIL then select DISABLE

 

Unplug STB/DVR and plug back in to reboot the box. Get back to Live TV.   Then ....

 

Repeat the steps above but select ENABLE.  Worked fine for my boxes. 

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MVP MVP
MVP
Posts: 1,284
Registered: ‎12-06-2010

Re: Last Button function not working

Message 2 of 6
(7,610 Views)

First powercycle the box by removing the power for 30 seconds, then plugging back in.. If no joy, then try removing the remote and re-pair it to the box.

Contributor
Contributor
Posts: 1
Registered: ‎10-31-2019

Re: Last Button function not working

Message 3 of 6
(7,266 Views)

Try resetting and reprogramming remote.   Worked for me like a charm.

Contributor
Contributor
Posts: 1
Registered: ‎01-14-2020

Re: Last Button function not working

Message 4 of 6
(5,696 Views)

I had the same problem. I got a message on the screen saying “Loading...” that stayed there. All the other buttons seemed to be working. I tried repairing the remote a couple of times. That didn’t work. Then I unplugged the box for about 30 seconds. When it restarted, the “last” button was working again. 

Contributor
Contributor
Posts: 1
Registered: ‎11-29-2020

Re: Last Button function not working

Message 5 of 6
(2,639 Views)

Worked with Verizon Tech Support - Here is a fix for LAST CHANNEL not working:

 

For an STB or DVR - On the remote - Select MENU then SETTINGS then SYSTEM then TELEVISION then LAST WATCHED RAIL then select DISABLE

 

Unplug STB/DVR and plug back in to reboot the box. Get back to Live TV.   Then ....

 

Repeat the steps above but select ENABLE.  Worked fine for my boxes. 

View solution in original post

Copper Contributor
Copper Contributor
Posts: 19
Registered: ‎02-05-2009

Re: Last Button function not working

Message 6 of 6
(2,587 Views)

Do I have to do this for al” three STBs and remotes?

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