Last Button function not working
RGutt
Newbie

The "last" button on my Fios one voice remote was showing me a list previously viewed channels to choose. Now, when I hit it nothing happens, and it seems to lock up my STB except for being able to hit the guide button only. Is there an issue with this or a setting I need to reactivate?

0 Likes
1 Solution

Correct answers
Re: Last Button function not working
JR-NoVa
Enthusiast - Level 1

Worked with Verizon Tech Support - Here is a fix for LAST CHANNEL not working:

For an STB or DVR - On the remote - Select MENU then SETTINGS then SYSTEM then TELEVISION then LAST WATCHED RAIL then select DISABLE

Unplug STB/DVR and plug back in to reboot the box. Get back to Live TV.   Then ....

Repeat the steps above but select ENABLE.  Worked fine for my boxes. 

View solution in original post

Re: Last Button function not working
clem21
Community Leader
Community Leader

First powercycle the box by removing the power for 30 seconds, then plugging back in.. If no joy, then try removing the remote and re-pair it to the box.

Re: Last Button function not working
Deebo1
Enthusiast - Level 1

Try resetting and reprogramming remote.   Worked for me like a charm.

Re: Last Button function not working
Mammabear3
Newbie

I had the same problem. I got a message on the screen saying “Loading...” that stayed there. All the other buttons seemed to be working. I tried repairing the remote a couple of times. That didn’t work. Then I unplugged the box for about 30 seconds. When it restarted, the “last” button was working again. 

0 Likes
Re: Last Button function not working
JR-NoVa
Enthusiast - Level 1

Worked with Verizon Tech Support - Here is a fix for LAST CHANNEL not working:

For an STB or DVR - On the remote - Select MENU then SETTINGS then SYSTEM then TELEVISION then LAST WATCHED RAIL then select DISABLE

Unplug STB/DVR and plug back in to reboot the box. Get back to Live TV.   Then ....

Repeat the steps above but select ENABLE.  Worked fine for my boxes. 

Re: Last Button function not working
Gdaymate
Enthusiast - Level 3

Do I have to do this for al” three STBs and remotes?

0 Likes