×

Switch Account

Latency in Changing Channels: The Worst!!! May 2019

Latency in Changing Channels: The Worst!!! May 2019

Reply
Contributor vanosdold
Contributor
Posts: 1
Registered: ‎05-29-2019
Message 1 of 2
(336 Views)

May 29, 2019-  I have the most up-to-date DVR as well as FiOS, top-of-the-line everything, and it's still horrible.  

 

The latency in changing channels, especially if there is already a recording going on (supposed to handle multiple flawlessly), is insane.  I have to press the remote SO MANY TIMES before it actually takes effect.  And NO, it's not the freaking batteries because the DVR itself blinks to indicate it has received the signal from the remote control.  God forbid it would be starting or ending a new recording (let alone two) at the beginning or ending of a show (9:00, 10:30, etc.).  

 

It's just unuseable!

 

I even sat next to a Verizon engineer at a wedding recently and he felt the same way and could only chalk it up to "legacy systems".

 

As soon as I can get what I need by "cutting the cord", I will.

 

I can't believe it's 2019 and we pay so much for such an inferior product.

 

DVO

1 REPLY 1
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,732
Registered: ‎11-04-2008
Message 2 of 2
(292 Views)

You have the FIOS One box?

I ask because the remote that comes with it is bluetooth.

If you are using the legacy remote with it, it could be interference with the signal. Have you tried relocating the box to see if it makes a difference?
Or try rebooting. I do find that rebooting (not just turn it off and on, but full reboot) once a month makes the box much more responsive at times.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.