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Light on Set top box always on

Light on Set top box always on

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Contributor FIOS_USER5
Contributor
Posts: 2
Registered: ‎01-28-2019
Message 1 of 5
(1,634 Views)

On my new set top box the front light is always on even after I press the power off button on the remote. When this happens my TV will display the "press the menu button to watch tv indicator". Is there a way to get this light to turn off without unplugging the box?

4 REPLIES 4
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,649
Registered: ‎11-04-2008
Message 2 of 5
(1,567 Views)

What model stb?

And what light? Do you mean clock display?


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Contributor FIOS_USER5
Contributor
Posts: 2
Registered: ‎01-28-2019
Message 3 of 5
(1,527 Views)

My set top box is made by Arris. Its a small black box with one led light on the front left. This light is always on even if I press the power button on the remote. Doing this puts the box in standby mode. I guess there is no way to power off the box completely unless I unplug it.

Contributor Ed_1
Contributor
Posts: 4
Registered: ‎08-29-2014
Message 4 of 5
(515 Views)

Same Aris equipment and the same observation. Per the "lights" description the two modes are ready and standby for the left white light. The unit works fine but I wonder if the ready mode constantly on will result in an earlier burn out of the STB.

Silver Contributor III Silver Contributor III
Silver Contributor III
Posts: 303
Registered: ‎12-06-2010
Message 5 of 5
(495 Views)

If it's a 4100 series there is no way to turn off the light. You have low, medium and high options, but no off.

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