Called tech support at around 1am and the conclusion was that my mcard does does not match the unit address under settings - system information. My box was running fine for the month I have had it but as of midnight, I lost all my channels.
Has your issue been resolved? If not please private message me and provide me your acct tele# as well as the ID's of the cable card and I can cross reference them to see if there is an issue there as well as get it straightened out for you.
Joe D Verizon Telecom Fiber Solution Center
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