Lost Hub

DaddysMouse · ‎03-31-2012

While streaming DVR to my HD box, I reveive an error "Lost connection to Hub..." the program will then start from the beginning. I've been having this problem at least two times, usually more for the last several months. What can I do about it?

Anthony_VZ · ‎02-24-2011

Depends on some other symptoms. Are other boxes in the house losing the connection as well? Go to the DVR box and press menu, then go to CUSTOMER SUPPORT, then IN HOME AGENT, then SET TOP BOX AUTO CORRECTION. Also reboot router by unplugging the power cord for 30 seconds. We suggest this because the program from the DVR is streamed through the router. It's the middle man. Please let us know if further assistance is required.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Lost Hub

Lost Hub

Re: Lost Hub

The following videos were produced by users like you!

{{slide.title}}

Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.