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Lost On Demand when I got Wi Fi

Lost On Demand when I got Wi Fi

Contributor tmb24
Posts: 1
Registered: ‎03-11-2019
Message 1 of 3

I got WiFi on Saturday and somehow I lost On Demand... I say it onto the remote and also go to the channel in the guide and nothing appears. I also tried to access Netflix and my screen says I need to have WiFi for it - but I have WiFi... Any suggestions?

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,468
Registered: ‎06-24-2018
Message 2 of 3

When you say that you got “wifi”, what exactly are you referring to? Did you get a new router or a new FiOS service installed?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,767
Registered: ‎11-04-2008
Message 3 of 3

In addition to the above post can you tell us what hardware you have (both STB and any routers you might be using)?

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