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M Card activation for tivo customer, owned m cards.

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Contributor
Contributor
Posts: 2
Registered: ‎09-16-2013

M Card activation for tivo customer, owned m cards.

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I own two tivo units and currently have verizon provided cards in place, realizing I own my own Multistream M cards I want to activate my cards and return the ones I rent from verizon. I have tried three times this weekend and twice today (Monday) but after holding for 20 minutes I get disconnected!!!!!  NOT HAPPY!!  My contract is up and Brighthouse is making it easy to switch and Verizon isn't helping by disconnecting me. How can I stop paying for something I already own???

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Gold Contributor V
Gold Contributor V
Posts: 2,070
Registered: ‎08-07-2008

Re: M Card activation for tivo customer, owned m cards.

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@CJC wrote:

I own two tivo units and currently have verizon provided cards in place, realizing I own my own Multistream M cards I want to activate my cards and return the ones I rent from verizon. I have tried three times this weekend and twice today (Monday) but after holding for 20 minutes I get disconnected!!!!!  NOT HAPPY!!  My contract is up and Brighthouse is making it easy to switch and Verizon isn't helping by disconnecting me. How can I stop paying for something I already own???


I believe you must use a Verizon issued cable card, and I suspect other providers require their own cards too.  How did you acquire your card?

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