×

Switch Account

MAX Go not logging in correctly

MAX Go not logging in correctly

Reply
Contributor LordMael
Contributor
Posts: 1
Registered: ‎03-12-2013
Message 1 of 3
(1,086 Views)

Hello,

 

I'm running firefox 19 as my browser of choice and when I try to log into Maxgo.com with my verizon credentials it loads an odd secondary page that says (after copy / paste into word) welcome! to continue, please enter your verizon username and password then click the sign in button.  This is only viewable after copying and pasting from the small login results box to a completely different program.  Using IE works fine but alas, I don't like using IE.

 

Help Smiley Very Happy

2 REPLIES 2
Copper Contributor iluvtechnology
Copper Contributor
Posts: 7
Registered: ‎12-04-2012
Message 2 of 3
(1,055 Views)

A lot of newer browsers are set to reject 3rd party cookies. If you set your browser to always allow 3rd party cookies, that could do the trick. Be sure to restart your browser after making those changes and let us know if that works... Instructions from Mozilla: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Gold Contributor V
Gold Contributor V
Posts: 2,070
Registered: ‎08-07-2008
Message 3 of 3
(1,049 Views)

@iluvtechnology wrote:

A lot of newer browsers are set to reject 3rd party cookies. If you set your browser to always allow 3rd party cookies, that could do the trick. Be sure to restart your browser after making those changes and let us know if that works... Instructions from Mozilla: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences



Actually, I use IE 10 and reject all third party cookies.  You have to allow first-pary cookies AND session cookies.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.