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MRDVR recording issues
Smirch
Newbie
‎07-17-2012 05:37 PM
While recording a program or series the DVR records 11 or 12 minutes or sometime justa few seconds stop then starts up again with the same show. When I look at recorded programs there's two for each show with one recording time of 11 minutes and the other with 12 minutes . Any suggestions of what might be happening?
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Re: MRDVR recording issues
Lee_VZ
Contributor - Level 1
‎07-21-2012 03:14 AM

Certainly sounds like a software related issue. If you haven't already go to the Menu - > Customer support -> In-Home-Agent-> and do either the Set Top Box Auto Correct and/or the Auto Fix Common DVR problems selections.

Lee_vz
Verizon Support

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