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MY DVR does not see my DVR; asks me to Add a DVR

MY DVR does not see my DVR; asks me to Add a DVR

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Contributor
Contributor
Posts: 2
Registered: ‎07-18-2013
Message 1 of 3
(561 Views)

I normally set up DVR Recordings online, from the TV Listings.  But suddenly I cannot do that.  Verizon does not seem to think I have a DVR for recording, even though a multi-room DVR is still listed in my equipment. 

Thanks for any help on this.

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Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012
Message 2 of 3
(555 Views)

@dwp wrote:

I normally set up DVR Recordings online ... suddenly I cannot do that.  Verizon does not seem to think I have a DVR for recording, even though a multi-room DVR is still listed in my equipment ...


How long have you had this issue?  I find that from time to time I see a similar message.  Then some time later network connectivity is restored and I can set recording preferences online.  Try again later and tell us what you find.

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Contributor
Contributor
Posts: 2
Registered: ‎07-18-2013
Message 3 of 3
(547 Views)

 Just noticed it today.  OK, I hope you are right and this is temporary.  Thanks! 

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