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MY REMOTE is fried. How do I get a new one?

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KSchroeder
Contributor
Contributor
Posts: 2
Registered: ‎07-01-2009

MY REMOTE is fried. How do I get a new one?

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Help.............

The tv light stays lit as long as the batteries are in the remote and it doesn't respond to pushing any buttons.  I've replaced the batteries and it didn't help.  I know that it's the remote and not the box because my remote from the other room will still work on this box.  How do I get a new remote?

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Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: MY REMOTE is fried. How do I get a new one?

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Remote is on the way should be there by tomorrow if not then will be Monday (btw no charge)
Message Edited by Techman28 on 07-02-2009 07:39 AM

View solution in original post

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Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: MY REMOTE is fried. How do I get a new one?

Message 2 of 4
(15,464 Views)
Remote is on the way should be there by tomorrow if not then will be Monday (btw no charge)
Message Edited by Techman28 on 07-02-2009 07:39 AM

View solution in original post

KSchroeder
Contributor
Contributor
Posts: 2
Registered: ‎07-01-2009

Re: MY REMOTE is fried. How do I get a new one?

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(15,430 Views)

Thank you!!!

Smiley Happy

mayfest
Contributor
Contributor
Posts: 1
Registered: ‎11-29-2009

Re: MY REMOTE is fried. How do I get a new one?

Message 4 of 4
(13,550 Views)

Hi,

 

I have exactly the same problem. The Power and "Fios TV" buttons stay on for as long as the batteries are in the remote. I left the batteries out overnight and as soon as I put them in this morning -- same thing. The two lights stay on and the remote is unresponsive

 

Any guidance appreciated.

 

Thank you

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