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MY REMOTE is fried. How do I get a new one?

MY REMOTE is fried. How do I get a new one?

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Contributor KSchroeder
Contributor
Posts: 2
Registered: ‎07-01-2009
Message 1 of 4
(14,835 Views)

Help.............

The tv light stays lit as long as the batteries are in the remote and it doesn't respond to pushing any buttons.  I've replaced the batteries and it didn't help.  I know that it's the remote and not the box because my remote from the other room will still work on this box.  How do I get a new remote?

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Silver Contributor V
Silver Contributor V
Posts: 1,340
Registered: ‎10-13-2008
Message 2 of 4
(14,804 Views)
Remote is on the way should be there by tomorrow if not then will be Monday (btw no charge)
Message Edited by Techman28 on 07-02-2009 07:39 AM
Contributor KSchroeder
Contributor
Posts: 2
Registered: ‎07-01-2009
Message 3 of 4
(14,771 Views)

Thank you!!!

Smiley Happy

Contributor mayfest
Contributor
Posts: 1
Registered: ‎11-29-2009
Message 4 of 4
(12,891 Views)

Hi,

 

I have exactly the same problem. The Power and "Fios TV" buttons stay on for as long as the batteries are in the remote. I left the batteries out overnight and as soon as I put them in this morning -- same thing. The two lights stay on and the remote is unresponsive

 

Any guidance appreciated.

 

Thank you

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