Made some changes to my pending order by phone
Rafael48
Enthusiast - Level 1

I called and made some changes to a pending order I had made online but the changes do not reflect on my verizon account. The pending order on my account still shows the original order. Should I wait a little longer for the changes to be reflected, as the installation of the service is on the 29th? or should I call to confirm that the changes have been made?

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Re: Made some changes to my pending order by phone
eljefe2
Master - Level 1

I would suggest you call, confirm the changes have been made, and ask to have an email sent showing the changes in place.Smiley Wink

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Re: Made some changes to my pending order by phone
eljefe2
Master - Level 1

I would suggest you call, confirm the changes have been made, and ask to have an email sent showing the changes in place.Smiley Wink

Re: Made some changes to my pending order by phone
Rafael48
Enthusiast - Level 1

Followed your advice. I was told that the changes they make by phone do not update online. Thank you!

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Re: Made some changes to my pending order by phone
eljefe2
Master - Level 1

You're welcome.

Hope installation day goes smoothly for you.

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