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Max go and showtime anytime....can't log in

Max go and showtime anytime....can't log in

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Contributor Jaydub132
Contributor
Posts: 2
Registered: ‎05-21-2013
Message 1 of 6
(1,689 Views)
Each time I try on the app I get "must sign up for this channel" even though I have the channels through my ultimate hd fits package. Any help anyone?
5 REPLIES 5
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 6
(1,684 Views)

I found I needed to allow third party cookie sharing and keeping files after closing the browser (even though I never closed browser).  Flash apparently honors this now and clears out the authorization it getsafter checking Verizon and so the authorization info keeps getting deleted before Max Go, Showtime anytime, etc, get to see the info.

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Contributor Jaydub132
Contributor
Posts: 2
Registered: ‎05-21-2013
Message 3 of 6
(1,644 Views)

Thanks - I tried clearing out cookies, always accepting cookies from third party sites and still didn't work.  Appreciate the help.

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Gold Contributor V
Gold Contributor V
Posts: 2,070
Registered: ‎08-07-2008
Message 4 of 6
(1,630 Views)

There was an authentication system outage over thge weekend that appears resolved.  it is now working for me.

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Copper Contributor mjp3md
Copper Contributor
Posts: 15
Registered: ‎05-23-2013
Message 5 of 6
(1,585 Views)

Still not working for me. Been dealing with customer service for 18 hours on it. Do you know what they did to fix yours?

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Contributor bob11758
Contributor
Posts: 2
Registered: ‎02-20-2012
Message 6 of 6
(1,472 Views)

Has anyone resolved this problem yet? I have the same trouble with both HBO GO and MAX GO...

 

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